Account Executive - Agentforce Service

Responsibilities

: Demand Generation: Identify opportunities for Service Cloud in existing Salesforce Customer base & Prospects Create new leads from systematical prospecting of Service leaders Leverage business from new & established relationships. Customer Focus Define the contribution of a service transformation to an overall account specific vision and plan Define and pitch the specific value of a service transformation to prospect’s management Build trusted relationships with Head of Customer Service, understanding their challenges, needs and demand Strategise, negotiate & close business on VP and CxO level Scale your business Define and execute a plan to accelerate growth of our already fastest growing solution Be top of mind at your peers in the extended sales team Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques Trusted advisor Be a trusted advisor for customer service transformation to our customers and prospects Evangelise the radical transformation & AI benefits in customer service in customer meetings, on fairs or events Have a specific point of view on the future challenges and opportunities in customer service Required Skills: Extensive background in service applications and/or operational Customer Service Management Strong track record of successful selling Customer Service/Customer Engagement solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise Proven unders