Business Analyst

Business Analyst

Job Description – Business Analyst
Experience: 2-4 Years
Location: Kochi
Employment Type: Full-Time

About the Role
We are looking for a detail-oriented and analytical Business Analyst with over 2 years of experience in the SaaS IT product domain. The ideal candidate will work closely with cross-functional teams to understand business needs, gather and analyze requirements, and contribute to the development and enhancement of our digital products.

Key Responsibilities:-

1. Gather, analyze, and document business and functional requirements from stakeholders.
2. Create detailed user stories, acceptance criteria, BRDs, and functional specifications.
3. Collaborate closely with development teams to ensure accurate implementation of requirements.
4. Plan, coordinate, and execute User Acceptance Testing (UAT).
5. Prepare test plans, track defects, and manage issue resolution.
6. Develop and maintain process flows, workflow diagrams, and project documentation.
7. Support data migration activities including mapping, validation, and reconciliation.
8. Act as the primary liaison between business stakeholders and technical teams.
9. Assist in user training, go-live preparation, and post-implementation support.

Required Skills & Qualifications

1. 2-4 years of experience as a Business Analyst in software development, SaaS, or implementation projects.
2. Strong hands-on experience in User Acceptance Testing (UAT).
3. Expertise in requirement gathering, documentation, and stakeholder management.
4. Experience creating BRDs, user stories, functional specifications, and process maps.
5. Ability to translate business requirements into clear technical deliverables.
6. Familiarity with Agile methodologies and milestone-driven project environments.
7. Proficiency with tools such as Jira, Confluence, Lucidchart, or similar platforms.
8. Excellent communication, analytical, and problem-solving skills.


Preferred Qualifications:-

*Familiarity with API documentation, data models, and SaaS metrics.
*Prior experience in B2B SaaS or customer-centric product environments.
*Knowledge of SQL or basic data querying tools for analysis.

Soft Skills:-

*Strong stakeholder management and client-facing skills.
*Ability to prioritize tasks and manage time effectively.
*Self-motivated, team player, and adaptable to change.