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Quick summary
Eqsoft Business Solutions Pvt Ltd
In person Contact Details: Phone No: 9288011344 Email: hr@eqsoftglobal.com If this opportunity aligns with your career goals, kindly share your updated resume with us at hr@eqsoftglobal.com
Engineering
Not specified
CUSTOMER SERVICE ANALYST
Job description:Eqsoft is a leading provider of various software solutions especially ERP solutions, empowering businesses to streamline operations and improve efficiency. We're looking for passionate and motivated experienced candidates to join our team and provide exceptional service to our clients across multiple platforms—on-call, online, or onsite.
Role Overview:
As a Customer Service Analyst, you'll be responsible for assisting clients with technical support, troubleshooting, and ERP system guidance. Your primary focus will be on ensuring smooth operations and resolving any issues customers may face.
Key Responsibilities:
Provide technical support for ERP systems.
Assist clients with system implementation and maintenance.
Resolve technical issues and help clients maximize ERP capabilities.
Work closely with cross-functional teams to ensure high-quality service.
Qualifications:
Minimum one year of experience with a background in Software Engineering, Computer Science, IT, or Commerce.
Knowledge of ERP systems or willingness to learn quickly.
Strong communication skills (both written and verbal).
Ability to troubleshoot and problem-solve effectively.
A keen interest in customer service and technical support.
Job Type: Full-time
Work Location: In person
Contact Details:
Phone No: 9288011344
Email: hr@eqsoftglobal.com
If this opportunity aligns with your career goals, kindly share your updated resume with us at hr@eqsoftglobal.com
Listing details
- Employer
- Eqsoft Business Solutions Pvt Ltd
- Location
- In person Contact Details: Phone No: 9288011344 Email: hr@eqsoftglobal.com If this opportunity aligns with your career goals, kindly share your updated resume with us at hr@eqsoftglobal.com
- Structured address
- In person Contact Details: Phone No: 9288011344 Email: hr@eqsoftglobal.com If this opportunity aligns with your career goals
- Category
- Engineering
- Base salary
- Not disclosed
- Valid through
- Check official source
- Reference
- 22036
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