Director, Strategy & Enablement

About the Role

We are looking for a strategic, results-oriented Senior Leader to join the Strategy & Programs team within Salesforce Professional Services' Global Delivery Centers (GDC) . This senior leadership role sits at the intersection of Business strategy, Program Management, and Talent Strategy — driving the GDC's evolution into a high-performing, future-ready delivery organization. The ideal candidate brings deep experience in professional services strategy, global operating models, and program execution, with a passion for building capability at scale. You will partner closely with GDC leadership, delivery leaders, and global PS stakeholders to shape and execute the strategic agenda.

Key Responsibilities

Strategy & Transformation Define and drive the multi-year strategic roadmap for the GDC in partnership with the VP/SVP of Global Delivery and PS leadership Translate the Professional Services business strategy into GDC-specific priorities, operational plans, and measurable outcomes Lead strategic planning cycles (annual operating plan, quarterly business reviews) ensuring alignment across GDC Practices Monitor industry trends in professional services delivery, including AI-augmented delivery, to inform GDC strategy Lead large-scale transformation programs across the GDC focused on Talent Strategy, Business Management, Delivery Excellence, Scalability, and operational efficiency Establish governance cadences and frameworks to ensure accountability, transparency, and timely decision-making across programs Own change management for GDC-wide transformation initiatives, driving adoption and sustained behavior change Talent Strategy & Future-Ready Organization Develop and drive a GDC-wide talent strategy that anticipates future skill requirements aligned to Salesforce product evolution (including AI, Data Cloud, and Agentforce) and the evolving customer/industry needs Partner with GDC People Partners and global Talent teams to identify capability gaps and design