Fitness Manager

About the role

As a Fitness Manager, you will lead the gym’s fitness operations by managing trainers, ensuring high-quality service delivery, and driving personal training revenue. You’ll also be responsible for maintaining facility standards and creating an inclusive, motivating environment for both members and staff.

Responsibilities

• To maintain constant communication with the Format and Operations Team on all aspects of Training experience and Personal Training revenue.
• To ensure at least achieve the agreed upon metrics for Training PR, PT PR, PT session completion %, PT renewal %, PT SOP completion %, Trial to pack cvr %, Lead generation, Goal achievement and PT revenue generation on a monthly basis.
• To ensure adherence of Personal Trainers and general trainers to all training and workflow SOPs along with leave and shift management if required.
• To ensure that there is sufficient training guidance present on the gym floor for members to deliver a safe and effective training experience.
• To ensure smooth launch of new product and experience features at the gym with proactive feedback and insight collection from members and trainers.
• To proactively take ownership of the proper working of all gym facilities and take necessary steps to ensure the maintenance of the facility
• To ensure that the sufficient personal training targets are achieved on a monthly basis.
• To deliver great personal training experience to clients by maintaining benchmark PR, Pack completion % and success achievement

Qualifications

• Must be certified from an internationally recognized body
• Must have at least 5+ years of Training delivery experience
• Must possess strong motivation, interpersonal and communication skills.
• Must have an active CPR AED certification
• Proven success in team management and basic administrative skills with good experience with google sheets and google docs.

Skills Required

Management Skills, Fitness Expert, Personal Training, Training