Lead Network Implementation

Job Description

Key Responsibilities

• Design, implement, and support enterprise-grade networks using **Aruba switches**, **access points**, and **Aruba Central** at L3 Level.
• Deploy and manage **ClearPass** for network access control, policy enforcement, and guest management.
• Integrate and optimize **SilverPeak SD-WAN** solutions for secure, high-performance connectivity.
• Conduct site surveys, capacity planning, and performance tuning for wireless and wired networks.
• Collaborate with cross-functional teams to deliver scalable, secure, and resilient network architectures.
• Document configurations, network diagrams, and operational procedures.

Required Skills & Expertise

• Hands-on experience with **Aruba CX switches** and **Instant Access Points (IAPs)**.
• Proficiency in **Aruba Central** cloud management and monitoring.
• Strong knowledge of **ClearPass Policy Manager**, RADIUS, TACACS+, and 802.1X authentication.
• Familiarity with **SilverPeak SD-WAN** deployment and orchestration.
• Network design and implementation skills across LAN/WAN/WLAN environments.
• Understanding of VLANs, STP, LLDP, DHCP relay, and IP routing protocols.
• Ability to troubleshoot complex network issues using CLI and GUI tools.

 Certifications Preferred

• Aruba Certified Switching Associate (ACSA) / Professional (ACSP)
• Aruba Certified ClearPass Professional (ACCP)
• SilverPeak SD-WAN certification or equivalent

Experience

• 7+ years in enterprise Networking

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Areas of responsibility

Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.

Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.

Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.

Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.

Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.

Team Management-Collaborate with team members to resolve open tickets and service requests.

Knowledge base and continuous learning  Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.