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About this opportunity
Quick summary
WORKSENT TECHNOLOGIES PVT LTD
Infopark, Kochi
Other / Unclassified
Not specified
NOC Engineer
Work Experience: 0-2 yearWork Location: Infopark, Kochi
Job Description:
• Rapidly respond to all alerts, restoring or escalating service/applications issues as per established SLAs.
• Facilitate technical/crisis management conference calls during production outages, providing written and verbal updates in timely and consistent manner.
• Track all planned and unplanned Systems & Applications outages through trouble ticketing systems and reporting tools.
• Managing system backups and network security protocols.
• Performing regular checks on servers, network devices etc.
• Diagnosing and troubleshooting errors.
• Tracking and documenting network issues, server issues etc and compiling incident reports.
• Escalate the technical issues which needs an immediate response or troubleshooting to management as per their SOP (Standard Operation Procedure)
Professional Skills:
• Three-year Diploma or Graduate or Postgraduate
• MCSE/MCSA/CCNA certification would be a plus.
Essential requirement:
• Willing to work in dedicated night shift.
• Excellent communication skills
If this opportunity aligns with your career goals, kindly share your updated resume with us at careers@worksent.com
Listing details
- Employer
- WORKSENT TECHNOLOGIES PVT LTD
- Location
- Infopark, Kochi
- Structured address
- Infopark
- Category
- Other / Unclassified
- Base salary
- Not disclosed
- Valid through
- Check official source
- Reference
- 16434
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