Quality Technician

Key Responsibilities

• Feasibility study of requested tests
• Prepare test sample as per defined procedure
• Arrange appropriate measurement equipment and tools
• Making equipment/test setup ready for testing
• Define/Maintain the testing procedures, workflow, record maintenance
• Prepare the test reports and communicate to test requestor/supervisor
• Plan and co-ordinate preventive maintenance of test equipment
• Coordinate with equipment suppliers and service providers for maintenance, repairs, calibration, and technical support.
• Establish and maintain uncompromised 5S & safety at workplace
• Follow best practices already in practice

Testing & Laboratory Operations

• Conduct testing activities as per approved Testing Procedure Manuals and work instructions
• Review customer requests and ensure equipment readiness for testing requirements
• Monitor lab environmental conditions & ensure the compliance
• Handling of test samples and materials with traceability
• Support for continuous improvement and innovation program
• Support effective resolution of customer and internal complaints related to laboratory equipment and testing activities
• Participate in root cause analysis and implementation of corrective and preventive actions (CAPA).

Quality & Compliance

• Support compliance with ISO/IEC 17025 based laboratory quality management systems, procedures, and accreditation requirements.
• Participate in internal/external agency audits and corrective action implementations.
• Ensure laboratory equipment remains fit for intended use and complies with quality requirements.
• Stop testing activities whenever equipment performance or quality criteria are not met.
• Ensure preventive actions are implemented to avoid equipment failures and quality issues.

Documentation & Record Management

• Maintain all technical records related to testing, equipment, calibration, maintenance and laboratory operations.
• Maintain records of reference standards and ensure their proper preservation and traceability.
• Prepare maintenance reports, equipment utilization reports, and breakdown analysis reports.
• Ensure accurate documentation and record retention in accordance with laboratory procedures.

Supplier Coordination

• Coordinate with both internal and external suppliers for prompt and cost effective services
• Support the evaluation, qualification, and selection of suppliers and service providers.
• Track supplier performance and ensure timely resolution of service-related issues.

Who You Are

You take on new opportunities and challenging assignments with a sense of urgency, high energy, and enthusiasm. You apply knowledge, skills and technical expertise to achieve expected results in efficient manner. You build partnerships and work collaboratively with others to meet self as well as shared objectives while fostering an inclusive and respectful environment. You consistently deliver on commitments by holding yourself accountable for quality, safety, and performance outcomes. You communicate and collaborate with all stakeholders effectively.

Preferred Qualifications That Set You Apart

• Diploma in Mechanical Engineering
• 4 to 6 years of experience of product testing in testing laboratories or engineering / R&D departments.
• Relevant certification in maintenance, calibration, or laboratory management is preferred.
• Willing to work in testing lab environment with long term association
• Should be able to prepare test set-up, provide input parameters and conduct the tests as per defined lab procedures

Required Skills

• Desirable to have knowledge of environmental chambers, temperature test, mechanical tests, impact/IP tests, endurance tests, etc.
• Must be familiar with ISO/IEC 17025 standard, other applicable product standards and different lab accreditations.
• Must have some background of equipment maintenance activity and vendor interaction. Knowledge of working on AUTO CAD will be additional advantage.
• Strong interpersonal skills, good communication skills and team working ability
• Knowledge of laboratory equipment maintenance and calibration.
• Understanding of quality management systems and laboratory practices.
• Troubleshooting and problem-solving skills.
• Ability to coordinate with suppliers and service providers.
• Knowledge of preventive and corrective maintenance practices.
• Familiarity with MS Office and maintenance record systems.