Senior Analyst-Service Management

BT Group Location not specified

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Experience: Not specified
Qualification: Review official listing
Posted: 18 Apr 2026
Closing date: 02 Dec 2026
Salary: Not disclosed

Job information

About this opportunity

Employer: BT Group | Original listing

Quick summary

BT Group Location not specified Other / Unclassified Not specified

Job Summary

Overall Objectives of Job

Incident Management

Serve as the first point of contact for major infrastructure incidents. Coordinate with various teams (customer OEs, application teams, network, security, workplace) to ensure timely resolution of incidents. Communicate updates to stakeholders and represent the division in governance meetings.

Change and Problem Management

Support change management processes to ensure smooth transitions and minimal d

Listing details

Employer: BT Group
Location: Location not specified
Category: Other / Unclassified
Base salary: Not disclosed
Valid through: 02 Dec 2026
Reference: See source page

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