Senior Technical Consultant - Japanese Fluency (Mandatory)

• Programming solutions in Salesforce's Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systems
• Developing, optimizing and deploying Salesforce applications — leveraging AI-assisted development tools (e.g., Einstein for Developers, Cursor, Claude) to improve speed and quality
• Designing and implementing Agentforce and AI-native solutions, including LLM flows, Einstein models, and agentic automation
• Demonstrating key Salesforce AI capabilities and features to clients, translating technical value into business outcomes
• Learn and use Salesforce's Services team best practices, including AI delivery standards and prompt governance
• Help clients consistently meet/exceed goals and metrics
• Contribute to customer success through front and back-end solution development and release management
• Deliver high customer satisfaction (CSAT)
• Continued professional growth and development, including staying current on AI tooling and Agentforce advancements
• Engage with Japanese-speaking clients and stakeholders, leveraging Japanese language fluency to build trust and deliver effective communication in the Japan market
• Travel to client site (average of 50%), but may be higher or lower based on the client engagement

MINIMUM QUALIFICATIONS

• BE / Btech or foreign equivalent
• Business-level Japanese language proficiency (written and spoken) — required for client-facing engagements in the Japan market
• 3-8 years of relevant experience
• Strong problem solving skills
• Experience using technical skills to solve real-world business problems
• Strong programming skills with JavaScript and one object-oriented language (e.g. Java, C#, Python)
• Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships)
• Demonstrated AI fluency — ability to use AI tools in day-to-day development workflows and articulate AI-driven solutions to clients
• Salesforce certifications and Platform development experience are a plus
• Customer engagement/facilitation skills
• Strong communication skills, both written and verbal
• Ability to work independently and be a self-starter
• Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients' needs
• Cutting edge innovator who continually studies new technologies and functionality — including AI, Agentforce, and generative AI advancements
• Strong potential to continue to grow in career to higher levels of Services or other positions at Salesforce

PREFERRED QUALIFICATIONS

• Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences
• Prior Salesforce development experience (Apex programming language and Lightning Web Components) highly desired, but not required
• Hands-on experience with Agentforce, Einstein AI features, or LLM-based solution design
• Familiarity with AI-assisted development tools such as Einstein for Developers, Cursor, or GitHub Copilot
• Other highly desired, but not required, technical experience includes: JS Frameworks, SQL, APIs, Testing Tools, DevOps
• Native or near-native Japanese language fluency (JLPT N2 or above preferred)
• Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months:
• - Salesforce Certified Administrator
• - Salesforce Certified Platform App Builder
• - Salesforce Certified Platform Developer I
• - Salesforce Certified JavaScript Developer I

• Leader who can communicate the value of Cloud and AI features
• Results-driven, tenacious, drive to succeed in a fast-paced environment
• Ability to learn quickly and adapt to change — especially in rapidly evolving AI landscape
• Positive attitude; ability to motivate others
• Culturally aware and effective at navigating cross-cultural client engagements, particularly in the Japan market