SERVICE DESK QA - Hyderabad

Zensar Technologies Hyderabad, Telangana, India, Telangana

Interested in this role? Apply on employer site Continue securely to the official employer careers portal. NextCareerWay never collects an application fee.

Source-first job page Review the role, company, location, and apply destination before leaving NextCareerWay.

Official apply destination No fee collected by NextCareerWay Verify details on employer page

Experience: Not specified
Qualification: Review official listing
Posted: 08 Oct 2026
Closing date: Check source
Salary: Not disclosed

Job information

About this opportunity

Employer: Zensar Technologies | Original listing

Quick summary

Zensar Technologies Hyderabad, Telangana, India, Telangana Other / Unclassified Not specified

The Quality Analyst will support Zensar Technologies' Service Desk by meticulously reviewing inbound calls, chat sessions, and self‑service requests. You will uncover performance trends, assess compliance, and deliver actionable recommendations to management and clients. This role requires occasional participation in live queues and flexible shift coverage, including weekends, to maintain a deep understanding of the service environment.

Listing details

Employer: Zensar Technologies
Location: Hyderabad, Telangana, India, Telangana
Structured address: Hyderabad, Telangana, IN
Category: Other / Unclassified
Base salary: Not disclosed
Valid through: Check official source
Reference: 152008

Apply safely Verify the employer domain and deadline before sharing personal information. Do not pay anyone for a recruitment opportunity.