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Private Full Time

SERVICE DESK-SERVICE DESK

Zensar Technologies India
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Experience
Not specified
Qualification
Review official listing
Posted
07 Oct 2026
Closing date
29 Nov 2026
Salary
Not disclosed

Job information

About this opportunity

Employer: Zensar Technologies | Original listing

Quick summary

Zensar Technologies India Other / Unclassified Not specified

Incident & Request Management

  • Act as the first point of escalation for L1 analysts and take ownership of aged or complex incidents to drive faster resolution.
  • Handle and resolve technically advanced incidents and service requests, ensuring minimal business impact.
  • Escalate incidents or service requests to Leads or SME teams when required permissions or expertise is lacking.
  • Apply a solid understanding of the customer's business needs to ensure effective incident triaging and prioritization.

Listing details

Employer
Zensar Technologies
Location
India
Structured address
India
Category
Other / Unclassified
Base salary
Not disclosed
Valid through
29 Nov 2026
Reference
151980
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