Servicenow Developer

Roles and Responsibilities: -Act as an SME and provide technical leadership while collaborating with and managing the development team.-Drive technical decisions related to ServiceNow application architecture, Virtual Agent, AI, and Agentic AI solutions.-Engage with multiple teams and contribute to key technical and architectural decisions.-Provide solutions to complex technical problems for the immediate team and across multiple teams.-Lead the planning, design, development, and execution of ServiceNow solutions to meet project timelines and quality standards.-Design and implement ServiceNow Virtual Agent experiences, conversational workflows, topics, and integrations to improve user self-service and automation.-Facilitate effective communication between technical teams, business stakeholders, architects, and product owners to align technical efforts with business requirements.-Evaluate emerging ServiceNow AI capabilities and recommend appropriate use cases for enterprise Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.], ServiceNow Virtual Agent.- Strong expertise in designing scalable and maintainable software architectures within the ServiceNow platform.- Experience in managing and leading development teams through complex project deliveries.- Ability to implement best practices for code quality, performance optimization, and security compliance.- Skilled in integrating ServiceNow solutions with other enterprise systems and third-party applications.- Competence in troubleshooting and resolving technical challenges in a timely manner.
experience8

working at a client of randstad india

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