Services Sales Solution Director

Responsibilities

Lead end-to-end pre-sales discovery, facilitating workshops with executive and functional stakeholders to uncover business challenges, define outcomes, and shape transformation roadmaps Translate customer objectives into high-level solution designs, ensuring alignment with Salesforce best practices across people, process, and technology Own the engagement scoping lifecycle, including defining assumptions, risks, dependencies, and success criteria Develop and deliver Statements of Work (SOWs) with clear scope, deliverables, timelines, staffing models, and commercial structure Partner with Sales to define deal strategy, pricing approach, and implementation roadmap, co-presenting value propositions to executive stakeholders Orchestrate cross-functional SMEs (Solution Architects, Strategists, Delivery) to validate solution feasibility and ensure delivery readiness Proactively identify and mitigate delivery and commercial risks during the pre-sales cycle Ensure a clean transition to delivery teams, with clear alignment on scope, commitments, and execution approach Act as a truste