Sr Staff Engineer - Uber One

About the role and team

Uber has evolved from a ride-hailing service into an all-in-one platform, connecting users globally through various on-demand offerings across UberX and UberEats. To unite this ecosystem, we introduced Uber One—a paid membership program designed to elevate user experiences with priority service and exclusive perks. Under one unified membership, members unlock enhanced pricing, upgraded rides, dedicated customer support, premium partner benefits, and elevated service quality.

With more than 50 million global Uber One members driving over half of our total company revenue, the program is a critical engine for company-wide growth across our core offerings while shaping how users interact with our expanding ecosystem and new company big bets. Join us as we drive Uber’s growth and shape expansion into new verticals.

In this role on the Membership org, you will shape the future of the program by architecting next-generation member experiences and benefits in close partnership with cross-functional teams. You will oversee our platform architecture and design highly reliable, scalable systems that power new initiatives across both UberEats and UberX. If you excel at tackling complex technical challenges, crafting impactful products, and driving key business outcomes, the Membership org is the perfect fit for you.

What you’ll do

• Partner with Sr Staff/Director+ level XFN across the org to identify new impactful opportunities to evolve the Uber One program across UberEats and UberX
• Collaborate deeply with Sr Staff/Director+ engineers, PMs, Data Science and Designers from across the company to design, build, and optimize products used by millions of members globally
• Architect robust, highly available, and scalable systems designed to resolve ambiguous technical challenges to serve millions of users. Align the org on complex tradeoffs between various different technical designs and solutions
• Drive technical strategy for platform evolution, microservices architecture, and API design to simplify future program needs and evolve with industry trends
• Own technical excellence by driving architecture reviews, identifying and reducing systemic technical debt, and raising the bar for observability and incident response across the organization.
• Define standards and cultivate engineering culture and technical excellence to drive up engineering velocity and quality across the org
• Mentor and coach other staff and senior engineers by providing thought leadership and technical guidance

Basic Qualifications 

• 10+ years work experience in software engineering building large scale systems
• Bachelor's (or higher) in Computer Science, Engineering, or related field.
• Expert level technical skills, including proficiency in one or more programming languages (Go, Java, Python, Kotlin, Swift, C++) and code reviews.
• Deep understanding of software engineering fundamentals, including algorithms, data structures, distributed systems, system design, and architecture.
• Proven experience in owning critical and large-scale platforms, infra services. Proven experience in identifying architectural gaps and creating org-wide frameworks that improve developer velocity and reduce systemic technical debt.
• Proven ability to lead technical projects end-to-end through all lifecycle stages, from inception through design through global deployment and productionization.
• Expertise in defining standards for testing, monitoring, and alerting systems, while overseeing the execution of complex incident management at an organizational level.
• Demonstrated leadership in building relationships with internal stakeholders and external partners to rally around a technical vision.

Preferred Qualifications

• Marketplace experience - Uber’s business model is marketplace heavy and prior experience creating 0 to 1 features and optimizing marketplaces is preferred. Experience in real-time marketplace platforms requiring high consistency and global reliability.
• Impact Mindset - (1) Ability to navigate complex org and company business needs (2) Ability to identify consumer needs through user research and data understand work (3) Bringing those together to build products and systems that bring value to our customers and deliver company impact
• Strong Cross Company Technical Collaboration - (1) Strong ability to collaborate and communicate technically with multiple teams across the company (2) Strong ability to deep dive into complex technical systems owned by other organizations (3) Create clean technical solutions that factor in complexities across multiple systems & ultimately solve for multiple team goals
• Full stack experience - Ability to design, build, debug and optimize full stack applications that run across our backend servers to our Android and iOS apps