Job information
About this opportunity
Quick summary
Honeywell
Pittsford, NY, United States
Technical Support
Not specified
The Level 2 Technical Support Supervisor provides hands-on operational and people leadership for a team of technical support professionals responsible for escalated and technically complex cases. The role balances daily case management, technical guidance, customer advocacy, coaching, and process improvement to deliver a consistent and exceptional support experience.
This supervisor partners with Support leadership, Level 3 support, Product Management, Engineering, Customer Success, Sales, and Operations to accelerate issue resolution, identify recurring problems, improve product supportability, and strengthen team capability.
Listing details
- Employer
- Honeywell
- Location
- Pittsford, NY, United States
- Structured address
- Pittsford, NY, US
- Category
- Technical Support
- Base salary
- Not disclosed
- Valid through
- Check official source
- Reference
- 158817
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