System Engineer

System Engineer

Key Responsibilities:
Provide L2/L3 support for Linux/Windows servers, networking, cloud infrastructure, and enterprise applications.
Monitor, troubleshoot, and resolve incidents, outages, and performance issues across production and staging environments.
Implement and maintain monitoring, alerting, backup, and recovery solutions.
Perform operating system patching, upgrades, security updates, and capacity planning.
Automate routine operational tasks using Bash, Python, Ansible, or similar tools.
Collaborate with DevOps, SRE, and Development teams to implement Infrastructure as Code (IaC) and CI/CD practices.
Support cloud environments such as AWS, GCP, or Azure, including services like EC2, RDS, S3, IAM, VPC, and related components.
Ensure systems comply with security and operational standards.
Prepare and maintain technical documentation, SOPs, RCA reports, and change management records.
Participate in on-call rotations and provide support during critical incidents when required.

Required Skills & Experience:
Strong hands-on experience with Linux server administration (CentOS, Ubuntu, Debian, etc.).
Basic to intermediate experience with AWS or GCP cloud platforms and familiarity with core cloud services.
Experience with virtualization and container technologies such as Docker and Kubernetes.
Knowledge of monitoring and observability tools.
Experience with shell scripting and exposure to Python, Ansible, Terraform, or similar automation tools.
Hands-on experience with web servers such as Nginx and Apache.
Familiarity with databases including MySQL and PostgreSQL.
Understanding of networking fundamentals, including DNS, VPNs, routing, and firewall configurations.
Experience with CI/CD tools such as Jenkins or GitLab CI and version control systems like Git.
Strong troubleshooting and analytical skills with the ability to handle escalations independently.
Excellent communication, documentation, and teamwork skills.
Willingness to work in a 24x7 support environment.

Experience: 2+ years
Employment Type: Full-Time
Shift: Rotational / 24x7 Support Environment