Telecaller (Female)

Telecaller (Female)

Job Title: Telecaller (Female)

Company: MarketBytes WebWorks Private Limited
Location: Infopark, Cherthala
Job Type: Full-Time (On-site Only)
Experience: 0 - 2 Years
Remote: Not Available

1. Role Overview:

MarketBytes WebWorks Private Limited is looking for a confident and enthusiastic Female Telecaller to join our team at our Cherthala office. This role is ideal for candidates who have strong communication skills and a passion for interacting with clients.

As a Telecaller, you will be responsible for contacting potential clients, explaining company services, generating leads, and scheduling appointments for the sales team. You will play a key role in the company’s lead generation and customer engagement process.

Freshers with good communication skills and a positive attitude are welcome to apply.

2. Key Responsibilities:

Lead Calling & Follow-ups:
- Make outbound calls to potential clients from provided data.
- Introduce company services in IT and digital marketing.
- Follow up with prospects regularly.

Lead Qualification:
- Understand customer requirements.
- Identify interested prospects and schedule meetings for the sales team.
- Maintain accurate call records.

Data Management:
- Update lead details in CRM system.
- Track call status and report daily activity.
- Maintain organized records of prospects.

Customer Communication:
- Handle basic client queries professionally.
- Maintain a polite and confident tone during calls.
- Ensure a positive first impression of the company.

3. Preferred Qualifications:

- Any Degree (BBA / BCom / BA / MBA preferred but not mandatory).
- 0–2 years of experience in telecalling, customer support, or sales.
- Freshers with strong communication skills can apply.

4. Required Skills:

- Excellent verbal communication skills.
- Basic computer knowledge.
- Confidence in speaking over phone.
- Good listening skills.
- Target-oriented and disciplined.
- Ability to work in a fast-paced environment.

5. What We Offer

- Competitive salary.
- Performance-based incentives.
- Supportive work environment.
- Career growth opportunities.
- On-the-job training and skill development.

If you are confident, energetic, and ready to start your career in customer communication and lead generation, we encourage you to apply and grow with us at MarketBytes WebWorks Private Limited.