Vendor Relationship Manager

Vendor Relationship Manager

Job Summary
The primary function of the role is to build and manage relationships with companies that supply products and services. The role is to make sure that vendors meet or exceed their contractual obligations by delivering quality products and services on time. Vendor relationship managers act as the interface between suppliers and our organizations and perform managerial duties to meet the company's operations goals.

Primary Responsibilities:

• Develop, manage, and sustain long-term relationships with company-approved vendors.
• Identify, evaluate, and onboard suitable vendors by assessing product quality, service capabilities, pricing, and reliability.
• Conduct market research to benchmark vendors on cost, quality, and performance.
• Negotiate commercial terms, pricing, and special rates based on monthly business volumes (MoM).
• Oversee, track, and ensure fulfillment of contractual obligations and service-level agreements (SLAs).
• Implement structured vendor selection and evaluation programs to secure high-performing vendors.
• Lead vendor development initiatives with major OEMs and suppliers (e.g., Airbus, Boeing, Cessna, ATR, Bell, etc.).
• Monitor vendor performance, sales trends, and demand patterns to optimize sourcing decisions.
• Expedite shipments through strong vendor relationships to meet delivery timelines and customer satisfaction.
• Handle escalations effectively and act as the primary point of contact for critical vendor-related issues.

Secondary Responsibilities:

• Evaluate existing vendor management processes and recommend continuous improvements.
• Explore potential strategic tie-ups, including dealership partnerships and warehouse utilization opportunities.
• Support internal stakeholders by aligning vendor strategies with business and operational goals.
• Prepare and deliver professional presentations, reports, and performance reviews for management.
• Ensure clear, effective communication with vendors and internal teams (verbal and written).

Qualifications:
MBA/Graduation in Supply Chain/ Operations or any stream with minimum 50%

Experience:
5–10 years of relevant experience in vendor management, supplier relationship management, procurement, or supply chain roles.